24genetics.com
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24genetics.com specializes in health testing and vitamins & supplements. The retailer offers free shipping to your address on all orders. For returns, if your kit is unsealed within 14 days of receipt, you'll receive a full refund minus shipping costs. If you've sent a sample but sequencing hasn't started, a refund is available minus €50. Once sequencing begins, orders become non-refundable. Refunds are processed within 5–10 calendar days.
Return shipping is free on orders of €249 or more; otherwise, costs vary by region (free from the US and Spain, €29 for EU and UK, €19 for Mexico, €49 for the rest of the world). Currently, 24genetics.com is running a promotion on its All in One test, reduced from €399 to €299. The retailer does not offer price-matching, gift cards, student discounts, or military discounts.
Key facts
| Free shipping | ✓over $249 |
| Return policy | ✓14 days (restocking fee) |
| Price match | —no |
| Gift cards | —not stated |