Zooplus Return Policy
Verified 5 h ago
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Zooplus accepts returns within 14 days of purchase. No restocking fee is charged. Full refund available if returned within 14 days of receipt. Return costs are reimbursed if informed within the 14 day deadline. Not applicable to personalized or perishable goods.
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Key facts
| Free shipping | ✓over $39 |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Zooplus?+
Zooplus accepts returns within 14 days.
Can I return Zooplus items after 14 days?+
Zooplus's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Full refund available if returned within 14 days of receipt. Return costs are reimbursed if informed within the 14 day deadline. Not applicable to personalized or perishable goods.
Does Zooplus charge a restocking fee?+
No restocking fee is charged.