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Zooplus accepts returns within 14 days of purchase. Faulty goods may be replaced or refunded. Non-refundable products exist (personalised/perishable). Return costs reimbursed if informed within 14 days.
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Key facts
| Free shipping | ✓over $39 |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Zooplus?+
Zooplus accepts returns within 14 days.
Can I return Zooplus items after 14 days?+
Zooplus's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Faulty goods may be replaced or refunded. Non-refundable products exist (personalised/perishable). Return costs reimbursed if informed within 14 days.
Does Zooplus charge a restocking fee?+
It is not publicly stated.
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