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Zonky accepts returns within 30 days of purchase. No restocking fee is charged. Unused, resealed items can be returned within 30 days. Exchanges are not provided for logistical reasons. Defects covered under a 12-month guarantee with free return postage.
Key facts
| Free shipping | ✓FREE delivery to Great Britain. Shipping to Belgium, Republic of Ireland, Italy, France, Spain, Netherlands, Germany, Sweden, Portugal, Poland, Denmark and Austria incurs charges. Northern Ireland, Jersey, Isle of Man and Guernsey also incur charges. |
| Return policy | ✓30 days |
| Price match | -no |
| Gift cards | ✓available |
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Questions & answers
How long do I have to return an item to Zonky?+
Zonky accepts returns within 30 days.
Can I return Zonky items after 30 days?+
Zonky's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Unused, resealed items can be returned within 30 days. Exchanges are not provided for logistical reasons. Defects covered under a 12-month guarantee with free return postage.
Does Zonky charge a restocking fee?+
No restocking fee is charged.
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