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Z Grills accepts returns within 30 days of purchase. A restocking fee may apply. Original shipping costs are non-refundable. Items must be unused, undamaged, and in original packaging. No returns on pellets or Blind Box purchases. A restocking fee may apply depending on product condition.
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Key facts
| Free shipping | ✓Promotional free shipping offers apply only to eligible orders within the continental United States. One specific offer mentioned is $50 OFF + FREE SHIPPING for model 11002B. |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | ✓available |
Live from their store
- Z GRILLS 7002C3E (2026 UPGRADE)$580.00
- THERMAL BLANKET FOR 10502B WIFI$89.99
- SERVICE USE ONLY$150.00
- SILICON NITRIDE RAPID-FIRE IGNITER ROD$39.99
- STAINLESS STEEL 2-IN-1 GRILL BRUSH & SCRAPER$29.99
- WIFI DIGITAL CONTROL BOARD$99.99
Questions & answers
How long do I have to return an item to Z Grills?+
Z Grills accepts returns within 30 days.
Can I return Z Grills items after 30 days?+
Z Grills's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Original shipping costs are non-refundable. Items must be unused, undamaged, and in original packaging. No returns on pellets or Blind Box purchases. A restocking fee may apply depending on product condition.
Does Z Grills charge a restocking fee?+
Yes, a restocking fee may apply.