Zappos Return Policy
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Zappos accepts returns within 60 days of purchase. A restocking fee may apply. Returns within 60 days in new condition, unworn, unaltered, unwashed, original packaging with all tags attached. Restocking fee up to 50% for non-compliant returns. Store credit available up to 1 year from purchase date.
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Key facts
| Free shipping | ✓Free shipping anywhere in the United States including US territories and military APO/FPO addresses. No minimum order stated. |
| Return policy | ✓60 days (restocking fee) |
| Price match | —no |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Zappos?+
Zappos accepts returns within 60 days.
Can I return Zappos items after 60 days?+
Zappos's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. Returns within 60 days in new condition, unworn, unaltered, unwashed, original packaging with all tags attached. Restocking fee up to 50% for non-compliant returns. Store credit available up to 1 year from purchase date.
Does Zappos charge a restocking fee?+
Yes, a restocking fee may apply.