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Zappos accepts returns within 60 days of purchase. A restocking fee may apply. Returns that do not comply with this return policy may not be eligible for a refund or could result in a restocking fee up to 50% of the item price.
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Key facts
| Free shipping | ✓ANYWHERE in the United States including US territories and military APO/FPO addresses |
| Return policy | ✓60 days (restocking fee) |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Zappos?+
Zappos accepts returns within 60 days.
Can I return Zappos items after 60 days?+
Zappos's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. Returns that do not comply with this return policy may not be eligible for a refund or could result in a restocking fee up to 50% of the item price.
Does Zappos charge a restocking fee?+
Yes, a restocking fee may apply.
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