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Zalando accepts returns within 30 days of purchase. No restocking fee is charged. The return window will be shortened from 100 days to 30 days. Items must be unused, in original packaging.
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Ongoing markdown events on the site offer up to 40% to 60% off select apparel, sportswear, and footwear without needing a code.
Key facts
| Free shipping | ✓over $34.9 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Zalando?+
Zalando accepts returns within 30 days.
Can I return Zalando items after 30 days?+
Zalando's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. The return window will be shortened from 100 days to 30 days. Items must be unused, in original packaging.
Does Zalando charge a restocking fee?+
No restocking fee is charged.
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