Yoox Return Policy
Verified 6 h ago5.0VUS score
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Yoox accepts returns within 14 days of purchase. A restocking fee may apply. £9 return fee deducted from refund unless rejecting faulty/non-conforming products. Products must be returned unused, unworn, in original condition with tags attached.
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Key facts
| Free shipping | —not stated |
| Return policy | ✓14 days (restocking fee) |
| Price match | —no |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to Yoox?+
Yoox accepts returns within 14 days.
Can I return Yoox items after 14 days?+
Yoox's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. £9 return fee deducted from refund unless rejecting faulty/non-conforming products. Products must be returned unused, unworn, in original condition with tags attached.
Does Yoox charge a restocking fee?+
Yes, a restocking fee may apply.