vrai Return Policy
Verified 26 h ago3.5VUS score
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vrai accepts returns within 30 days of purchase. A restocking fee may apply. Items below $15,000 have a recycling fee (Engagement: $300, Wedding bands: $50, Made-to-order: $50) unless choosing store credit. Items above $15,000 do not have the recycling fee.
Key facts
| Free shipping | ✓Free return shipping in the US, Canada, European Union, and United Kingdom. |
| Return policy | ✓30 days (restocking fee) |
| Price match | —not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to vrai?+
vrai accepts returns within 30 days.
Can I return vrai items after 30 days?+
vrai's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Items below $15,000 have a recycling fee (Engagement: $300, Wedding bands: $50, Made-to-order: $50) unless choosing store credit. Items above $15,000 do not have the recycling fee.
Does vrai charge a restocking fee?+
Yes, a restocking fee may apply.