Viator Return Policy
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Viator accepts returns within 24 days of purchase. No restocking fee is charged. Most experiences can be canceled up to 24 hours in advance for a full refund.
Signup deals
Sign up for the email newsletter and receive a 10% off welcome code.
via email signup · first order
“The most reliable way to get a working Viator discount is to sign up for their email newsletter on [Viator](https://www.viator.com/), which typically sends a **10% off** welcome code for new users.”
Download the Viator App and look for special in-app deals, which often run up to 10% cheaper than desktop bookings.
via app_download signup · any order
“**App Exclusive Discounts:** Download the [Viator App](https://www.viator.com/app) and look for special in-app deals, which often run up to 10% cheaper than desktop bookings.”
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10% off
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Key facts
| Free shipping | —not stated |
| Return policy | ✓24 days |
| Price match | —not stated |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to Viator?+
Viator accepts returns within 24 days.
Can I return Viator items after 24 days?+
Viator's standard return window is 24 days, so returns after that may not be accepted unless an exception applies. Most experiences can be canceled up to 24 hours in advance for a full refund.
Does Viator charge a restocking fee?+
No restocking fee is charged.