vertu.com Return Policy
Verified 6 h ago2.5VUS score
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vertu.com accepts returns within 7 days of purchase. 7-day return policy. Item must be inactive, unregistered, unworn, unused, with tags, in original packaging. Receipt or proof of purchase required. 15-day exchange available.
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Key facts
| Free shipping | ✓Free shipping (UPS or FedEx) for all orders worldwide. Optional expedited shipping via DHL available for $99. |
| Return policy | ✓7 days |
| Price match | —no |
| Gift cards | —no |
Questions & answers
How long do I have to return an item to vertu.com?+
vertu.com accepts returns within 7 days.
Can I return vertu.com items after 7 days?+
vertu.com's standard return window is 7 days, so returns after that may not be accepted unless an exception applies. 7-day return policy. Item must be inactive, unregistered, unworn, unused, with tags, in original packaging. Receipt or proof of purchase required. 15-day exchange available.
Does vertu.com charge a restocking fee?+
It is not publicly stated.