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Valley Food Storage accepts returns within 30 days of purchase. A restocking fee may apply. Valley Food Storage also reserves the right to apply a 20% restocking fee for large or custom orders. Food Items We will process a return and refund the cost of unused food, if the food is returned in the same condition that you received it. It must also be in the original packaging. Non-Food Items To be eligible for a return, your unused and unopened items must be in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from returns, such as Gift Cards. Final Sale and Clearance items cannot be refunded.
Key facts
| Free shipping | ✓Any free shipping offers only apply to the lower 48 US states, call for details. Unfortunately, free shipping will not apply to Hawaii, Alaska, and Canada under any circumstance. Valley Food Storage also has the right to add shipping costs to any orders over $10,000. |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Valley Food Storage?+
Valley Food Storage accepts returns within 30 days.
Can I return Valley Food Storage items after 30 days?+
Valley Food Storage's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Valley Food Storage also reserves the right to apply a 20% restocking fee for large or custom orders. Food Items We will process a return and refund the cost of unused food, if the food is returned in the same condition that you received it. It must also be in the original packaging. Non-Food Items To be eligible for a return, your unused and unopened items must be in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from returns, such as Gift Cards. Final Sale and Clearance items cannot be refunded.
Does Valley Food Storage charge a restocking fee?+
Yes, a restocking fee may apply.
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