Us Return Policy
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Us accepts returns within 30 days of purchase. A restocking fee may apply. Returns must include all accessories in the original packaging within 30 days of receiving them for an exchange or refund. For non-quality related warranty claims, buyer is responsible for shipping costs and may incur a depreciation fee ranging from 15% to 50%. Returns due to product quality issues will receive a full refund or one-time free replacement.
Key facts
| Free shipping | ✓Free shipping is available for all products on the fossibot official store. Free shipping only in the United States except for Alaska, American Samoa, Guam, Hawaii, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico, Rhode Island, U.S. Virgin Islands, Armed Forces Americas, Armed Forces Europe, and Armed Forces Pacific. |
| Return policy | ✓30 days (restocking fee) |
| Price match | —no |
| Gift cards | —no |
Questions & answers
How long do I have to return an item to Us?+
Us accepts returns within 30 days.
Can I return Us items after 30 days?+
Us's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns must include all accessories in the original packaging within 30 days of receiving them for an exchange or refund. For non-quality related warranty claims, buyer is responsible for shipping costs and may incur a depreciation fee ranging from 15% to 50%. Returns due to product quality issues will receive a full refund or one-time free replacement.
Does Us charge a restocking fee?+
Yes, a restocking fee may apply.