us.ecoflow.com Return Policy
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us.ecoflow.com accepts returns within 30 days of purchase. No restocking fee is charged. 30-day return window from receipt. Transaction fees charged (2.6% credit card, 3.6% PayPal, 3.5% Affirm) plus shipping cost. Return service available to US orders only. Full refund or one-time free replacement for quality issues within 30 days.
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Key facts
| Free shipping | ✓Free shipping for all US orders. No shipment to outlying areas (including Puerto Rico, Hawaii, and Alaska). |
| Return policy | ✓30 days |
| Price match | ✓yes |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to us.ecoflow.com?+
us.ecoflow.com accepts returns within 30 days.
Can I return us.ecoflow.com items after 30 days?+
us.ecoflow.com's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. 30-day return window from receipt. Transaction fees charged (2.6% credit card, 3.6% PayPal, 3.5% Affirm) plus shipping cost. Return service available to US orders only. Full refund or one-time free replacement for quality issues within 30 days.
Does us.ecoflow.com charge a restocking fee?+
No restocking fee is charged.