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Upway accepts returns within 14 days of purchase. A restocking fee may apply. A $99 restocking fee applies to Test Ride Policy returns. A restocking fee of 15% or retail value of missing parts may apply if items are returned in poor condition or without proper documentation.
Key facts
| Free shipping | -not stated |
| Return policy | ✓14 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Upway?+
Upway accepts returns within 14 days.
Can I return Upway items after 14 days?+
Upway's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. A $99 restocking fee applies to Test Ride Policy returns. A restocking fee of 15% or retail value of missing parts may apply if items are returned in poor condition or without proper documentation.
Does Upway charge a restocking fee?+
Yes, a restocking fee may apply.