Ucari Return Policy
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Ucari accepts returns within 7 days of purchase. A restocking fee may apply. Full refund provided that you notify us of your decision to cancel within 7 days from the date your order was placed. All returned items must be unopened and unused. Returns for a refund are subject to a restocking fee of $12.00 per test unless the reason for the refund is that the product you received was incorrect, defective, or damaged.
Key facts
| Free shipping | —not stated |
| Return policy | ✓7 days (restocking fee) |
| Price match | —not stated |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to Ucari?+
Ucari accepts returns within 7 days.
Can I return Ucari items after 7 days?+
Ucari's standard return window is 7 days, so returns after that may not be accepted unless an exception applies. Full refund provided that you notify us of your decision to cancel within 7 days from the date your order was placed. All returned items must be unopened and unused. Returns for a refund are subject to a restocking fee of $12.00 per test unless the reason for the refund is that the product you received was incorrect, defective, or damaged.
Does Ucari charge a restocking fee?+
Yes, a restocking fee may apply.