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Trezor accepts returns within 15 days of purchase. No restocking fee is charged. Trezor wallets can only be returned if the box is unopened and all seals are intact. Accessories can be returned even if the packaging was opened, as long as the item is complete and not damaged. T-shirts and hoodies may be tried on, but must be unwashed and in resellable condition.
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Key facts
| Free shipping | -not stated |
| Return policy | ✓15 days |
| Price match | -no |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Trezor?+
Trezor accepts returns within 15 days.
Can I return Trezor items after 15 days?+
Trezor's standard return window is 15 days, so returns after that may not be accepted unless an exception applies. Trezor wallets can only be returned if the box is unopened and all seals are intact. Accessories can be returned even if the packaging was opened, as long as the item is complete and not damaged. T-shirts and hoodies may be tried on, but must be unwashed and in resellable condition.
Does Trezor charge a restocking fee?+
No restocking fee is charged.
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