Trehouse Return Policy
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Trehouse accepts returns within 30 days of purchase. A restocking fee may apply. Only unopened or minimally used items that are in the original packaging may be returned for a refund. If a defective item is returned and shows signs of being dropped or physically damaged which is determined to be the cause of the defect, there will be a 25% restocking fee applied.
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Key facts
| Free shipping | —not stated |
| Return policy | ✓30 days (restocking fee) |
| Price match | —not stated |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to Trehouse?+
Trehouse accepts returns within 30 days.
Can I return Trehouse items after 30 days?+
Trehouse's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Only unopened or minimally used items that are in the original packaging may be returned for a refund. If a defective item is returned and shows signs of being dropped or physically damaged which is determined to be the cause of the defect, there will be a 25% restocking fee applied.
Does Trehouse charge a restocking fee?+
Yes, a restocking fee may apply.