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Torrid accepts returns within 15 days of purchase. No restocking fee is charged. Items must be unworn, unused, and have tags. Panties and lingerie cannot be returned. Customer responsible for return shipping costs (estimated $2.50 per pound).
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Key facts
| Free shipping | ✓Free shipping available for Buy Online, Pick Up In Store; also mentions 'No Minimum Spend' in crowdsourced snippets |
| Return policy | ✓15 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Torrid?+
Torrid accepts returns within 15 days.
Can I return Torrid items after 15 days?+
Torrid's standard return window is 15 days, so returns after that may not be accepted unless an exception applies. Items must be unworn, unused, and have tags. Panties and lingerie cannot be returned. Customer responsible for return shipping costs (estimated $2.50 per pound).
Does Torrid charge a restocking fee?+
No restocking fee is charged.
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