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ticketmaster Return Policy

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ticketmaster accepts returns within 14 days of purchase. A restocking fee may apply. Refunds are available for unused Gift Cards up to 14 days after purchase. For Gift Cards purchased from Ticketmaster directly, please email [email protected] and include your order reference so we can find your order.

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Buy a Gift Card for someone special!
Gift Cards are available in various denominations and can be used on any Ticketmaster purchase. They make great gifts for music lovers or sports fans.

Key facts

Free shippingno
Return policy14 days (restocking fee)
Price matchno
Gift cardsavailable

Questions & answers

How long do I have to return an item to ticketmaster?+

ticketmaster accepts returns within 14 days.

Can I return ticketmaster items after 14 days?+

ticketmaster's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. Refunds are available for unused Gift Cards up to 14 days after purchase. For Gift Cards purchased from Ticketmaster directly, please email [email protected] and include your order reference so we can find your order.

Does ticketmaster charge a restocking fee?+

Yes, a restocking fee may apply.

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