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Three accepts returns within 14 days of purchase. No restocking fee is charged. 14 days for phones, tablets, or broadband devices (30 days for Home Broadband Consumer customers).
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Key facts
| Free shipping | ✓Next day delivery available for some items; standard shipping is free but upgrades to faster/guaranteed delivery are for a fee. |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Three?+
Three accepts returns within 14 days.
Can I return Three items after 14 days?+
Three's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. 14 days for phones, tablets, or broadband devices (30 days for Home Broadband Consumer customers).
Does Three charge a restocking fee?+
No restocking fee is charged.
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