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Thejacketmaker accepts returns within 30 days of purchase. Standard size orders can be returned for a full refund or exchange. Made-to-measure or other customized orders can only be returned for alteration. BFCM Sale Items bought during the BLACK FRIDAY and CYBER MONDAY SALE (Nov 6 - Dec 3) are eligible for exchange and store credit only. The exchange period is extended up to 60 days.
Key facts
| Free shipping | ✓We offer free express worldwide shipping on all orders. |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Thejacketmaker?+
Thejacketmaker accepts returns within 30 days.
Can I return Thejacketmaker items after 30 days?+
Thejacketmaker's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Standard size orders can be returned for a full refund or exchange. Made-to-measure or other customized orders can only be returned for alteration. BFCM Sale Items bought during the BLACK FRIDAY and CYBER MONDAY SALE (Nov 6 - Dec 3) are eligible for exchange and store credit only. The exchange period is extended up to 60 days.
Does Thejacketmaker charge a restocking fee?+
It is not publicly stated.