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Thegrounding accepts returns within 90 days of purchase. A restocking fee may apply. 90-night satisfaction guarantee; minimum 30 nights of use required before requesting refund. Return shipping paid by customer. Restocking fee applies to unwanted orders returned unused.
Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓90 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -no |
Questions & answers
How long do I have to return an item to Thegrounding?+
Thegrounding accepts returns within 90 days.
Can I return Thegrounding items after 90 days?+
Thegrounding's standard return window is 90 days, so returns after that may not be accepted unless an exception applies. 90-night satisfaction guarantee; minimum 30 nights of use required before requesting refund. Return shipping paid by customer. Restocking fee applies to unwanted orders returned unused.
Does Thegrounding charge a restocking fee?+
Yes, a restocking fee may apply.
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