thecpapshop Return Policy
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thecpapshop accepts returns within 75 days of purchase. A restocking fee may apply. 75-night return policy on unopened, unused products. 15% return processing fee. CPAP machines eligible for one-time return within 75 days. Opened/used masks can be exchanged within 75 days. Oxygen concentrators returnable within 7 days with less than 10 hours use. Supplies and accessories must be unopened.
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Key facts
| Free shipping | ✓over $50 |
| Return policy | ✓75 days (restocking fee) |
| Price match | ✓yes |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to thecpapshop?+
thecpapshop accepts returns within 75 days.
Can I return thecpapshop items after 75 days?+
thecpapshop's standard return window is 75 days, so returns after that may not be accepted unless an exception applies. 75-night return policy on unopened, unused products. 15% return processing fee. CPAP machines eligible for one-time return within 75 days. Opened/used masks can be exchanged within 75 days. Oxygen concentrators returnable within 7 days with less than 10 hours use. Supplies and accessories must be unopened.
Does thecpapshop charge a restocking fee?+
Yes, a restocking fee may apply.