Tescomobile Return Policy
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Tescomobile accepts returns within 14 days of purchase. When you buy your Tesco Mobile phone or SIM card it includes a cooling off period of 14 days from when you receive it. If you're having a problem with your device, more often than not you can fix it using the step-by-step help in our device guides. If your phone is faulty and it’s within 30 days of when you bought it then we are happy to refund, repair or exchange it.
Key facts
| Free shipping | ✓You’ll get free next day delivery in the UK on these orders (98% of parcels delivered next day). |
| Return policy | ✓14 days |
| Price match | -not stated |
| Gift cards | -no |
Questions & answers
How long do I have to return an item to Tescomobile?+
Tescomobile accepts returns within 14 days.
Can I return Tescomobile items after 14 days?+
Tescomobile's standard return window is 14 days, so returns after that may not be accepted unless an exception applies. When you buy your Tesco Mobile phone or SIM card it includes a cooling off period of 14 days from when you receive it. If you're having a problem with your device, more often than not you can fix it using the step-by-step help in our device guides. If your phone is faulty and it’s within 30 days of when you bought it then we are happy to refund, repair or exchange it.
Does Tescomobile charge a restocking fee?+
It is not publicly stated.
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