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Tervis Return Policy

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Tervis accepts returns within 30 days of purchase. No restocking fee is charged. 30 days from date of purchase. Non-defective returns must be in new/unused condition with original packing materials. Personalized and customized items are non-refundable. Shipping charges not refunded.

Signup deals

15% off regularly priced merchandise
via email signup · any order · Excludes gift cards, TervisHome products, already discounted sets of 2 or more. May not be combined with other offers.
Enjoy 15% off regularly priced merchandise (before taxes and shipping) on tervis.com when you sign up for email and/or text messages while supplies last.
15% off regularly priced merchandise
via sms signup · any order · Excludes gift cards, TervisHome products, already discounted sets of 2 or more. May not be combined with other offers.
Enjoy 15% off regularly priced merchandise (before taxes and shipping) on tervis.com when you sign up for email and/or text messages while supplies last.

Key facts

Free shippingover $99
Return policy30 days
Price match-no
Gift cardsavailable

Questions & answers

How long do I have to return an item to Tervis?+

Tervis accepts returns within 30 days.

Can I return Tervis items after 30 days?+

Tervis's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. 30 days from date of purchase. Non-defective returns must be in new/unused condition with original packing materials. Personalized and customized items are non-refundable. Shipping charges not refunded.

Does Tervis charge a restocking fee?+

No restocking fee is charged.

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