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Tapo accepts returns within 30 days of purchase. No restocking fee is charged. Any product purchased directly from the TP-Link Tapo Store can be returned for a refund within 30 days of delivery, provided there is valid proof of purchase. Buyer's responsibility to cover shipping costs for the return unit; order shipping fees will be deducted from refunded amount.
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Key facts
| Free shipping | ✓over $49 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Tapo?+
Tapo accepts returns within 30 days.
Can I return Tapo items after 30 days?+
Tapo's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Any product purchased directly from the TP-Link Tapo Store can be returned for a refund within 30 days of delivery, provided there is valid proof of purchase. Buyer's responsibility to cover shipping costs for the return unit; order shipping fees will be deducted from refunded amount.
Does Tapo charge a restocking fee?+
No restocking fee is charged.
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