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Sublue accepts returns within 30 days of purchase. A restocking fee may apply. For opened but unused products, a restocking fee of 10%-50% applies. For unopened products, fees include payment processing (starting at 2.5%) and currency conversion (starting at 1.5%). Free cancellation for unshipped orders within 5 days.
Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓30 days (restocking fee) |
| Price match | ✓yes |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Sublue?+
Sublue accepts returns within 30 days.
Can I return Sublue items after 30 days?+
Sublue's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. For opened but unused products, a restocking fee of 10%-50% applies. For unopened products, fees include payment processing (starting at 2.5%) and currency conversion (starting at 1.5%). Free cancellation for unshipped orders within 5 days.
Does Sublue charge a restocking fee?+
Yes, a restocking fee may apply.
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