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Metmuseum accepts returns within 90 days of purchase. No restocking fee is charged. In-store returns: eligible merchandise in saleable condition may be returned with original receipt within 90 days. Online orders: eligible merchandise in saleable condition may be returned with original packing slip within 90 days of order shipment; shipping and handling charges cannot be refunded. Memberships, donations, and Gift Cards are nonrefundable. Clearance, consignment, collaboration products, and consumables are final sale.
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Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓90 days |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Metmuseum?+
Metmuseum accepts returns within 90 days.
Can I return Metmuseum items after 90 days?+
Metmuseum's standard return window is 90 days, so returns after that may not be accepted unless an exception applies. In-store returns: eligible merchandise in saleable condition may be returned with original receipt within 90 days. Online orders: eligible merchandise in saleable condition may be returned with original packing slip within 90 days of order shipment; shipping and handling charges cannot be refunded. Memberships, donations, and Gift Cards are nonrefundable. Clearance, consignment, collaboration products, and consumables are final sale.
Does Metmuseum charge a restocking fee?+
No restocking fee is charged.
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