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SSense accepts returns within 30 days of purchase. No restocking fee is charged. Returns must be requested within 30 calendar days of delivery. Final Sale items, shipping fees, face masks, and certain items (intimate apparel, swimwear, self-care, sexual wellness, dangerous goods) are not eligible for return. Return Transportation Fees apply to Australia, China, Hong Kong, South Korea, and United Kingdom.
Key facts
| Free shipping | ✓Thresholds vary by country and order type (Full-price vs Other). For example, US Full-price is $100 USD, Other is $300 USD. Restricted items disqualify the entire order from free shipping. |
| Return policy | ✓30 days |
| Price match | -no |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to SSense?+
SSense accepts returns within 30 days.
Can I return SSense items after 30 days?+
SSense's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns must be requested within 30 calendar days of delivery. Final Sale items, shipping fees, face masks, and certain items (intimate apparel, swimwear, self-care, sexual wellness, dangerous goods) are not eligible for return. Return Transportation Fees apply to Australia, China, Hong Kong, South Korea, and United Kingdom.
Does SSense charge a restocking fee?+
No restocking fee is charged.
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