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Spectrum accepts returns within 30 days of purchase. A restocking fee may apply. All returns are subject to a 15% Restocking Fee deducted from the issued amount; equipment fees vary ($20-$1000)
Signup deals
Save up to $1,000 in the first year
via account signup · first order
“Switch to Spectrum Internet and Mobile to save up to $1,000 in the first year (or get the difference covered via credits).”
Free Mobile Line
via account signup · first order
“Get one free year of an Unlimited Spectrum Mobile line when you sign up for a new Spectrum Internet plan.”
Save $1,000 in your first year
via account signup · first order
“Switch and Save $1,000. save $1,000 in the first year, Additional Mobile lines start at just $30/mo for Unlimited or $40/mo for Unlimited”
Save $1,000 in your first year or we'll cover the difference
via account signup · first order
“Switch and Save $1,000. Guaranteed. Add Internet and two or more Mobile lines. Save $1,000 in your first year or we'll cover the difference.”
Key facts
| Free shipping | ✓Orders $50+ In-store |
| Return policy | ✓30 days (restocking fee) |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Spectrum?+
Spectrum accepts returns within 30 days.
Can I return Spectrum items after 30 days?+
Spectrum's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. All returns are subject to a 15% Restocking Fee deducted from the issued amount; equipment fees vary ($20-$1000)
Does Spectrum charge a restocking fee?+
Yes, a restocking fee may apply.
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