shopjourney.com Return Policy
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shopjourney.com accepts returns within 21 days of purchase. A restocking fee may apply. 10% restocking fee for Zoomer, Zinger, So Lite Scooters, Air, Air Elite. 25% restocking fee for all other items excluding Perfect Sleep Chair and UPbed. Perfect Sleep Chair and UPbed non-returnable except if damaged/defective. Restocking fees ($800 Perfect Sleep Chair, $1,000 UPbed) apply to canceled orders after shipment. Certified Pre-Owned products final sale.
Key facts
| Free shipping | ✓over $700 |
| Return policy | ✓21 days (restocking fee) |
| Price match | —no |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to shopjourney.com?+
shopjourney.com accepts returns within 21 days.
Can I return shopjourney.com items after 21 days?+
shopjourney.com's standard return window is 21 days, so returns after that may not be accepted unless an exception applies. 10% restocking fee for Zoomer, Zinger, So Lite Scooters, Air, Air Elite. 25% restocking fee for all other items excluding Perfect Sleep Chair and UPbed. Perfect Sleep Chair and UPbed non-returnable except if damaged/defective. Restocking fees ($800 Perfect Sleep Chair, $1,000 UPbed) apply to canceled orders after shipment. Certified Pre-Owned products final sale.
Does shopjourney.com charge a restocking fee?+
Yes, a restocking fee may apply.