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Shop accepts returns within 30 days of purchase. A restocking fee may apply. 20% restocking fee on all Cardio and Strength equipment; accessories within 30 days in new condition.
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Key facts
| Free shipping | -not stated |
| Return policy | ✓30 days (restocking fee) |
| Price match | -no |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Shop?+
Shop accepts returns within 30 days.
Can I return Shop items after 30 days?+
Shop's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. 20% restocking fee on all Cardio and Strength equipment; accessories within 30 days in new condition.
Does Shop charge a restocking fee?+
Yes, a restocking fee may apply.
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