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Shop accepts returns within 30 days of purchase. A $5.00 return fee will be deducted from your refund. Sale items are final sale. Orders shipping to Canada are final sale. Pre-styled boxes and Mystery bags are final sale.
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Key facts
| Free shipping | ✓over $60 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Shop?+
Shop accepts returns within 30 days.
Can I return Shop items after 30 days?+
Shop's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. A $5.00 return fee will be deducted from your refund. Sale items are final sale. Orders shipping to Canada are final sale. Pre-styled boxes and Mystery bags are final sale.
Does Shop charge a restocking fee?+
It is not publicly stated.
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