Shop Return Policy
shop.app
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Shop accepts returns within 6 days of purchase. Customers must pay shipping for returns; items shipped back day 1-4 will incur fees.
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New customers may be eligible for a welcome discount. Sign up for Shop Shops Live and claim a 20% coupon!
via account signup · first order
“New customers may be eligible for a welcome discount. Sign up for Shop Shops Live and claim a 20% coupon!”
Key facts
| Free shipping | ✓Free shipping offer mentioned for Shop.com; return policy mentions customers may pay for returns. |
| Return policy | ✓6 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Shop?+
Shop accepts returns within 6 days.
Can I return Shop items after 6 days?+
Shop's standard return window is 6 days, so returns after that may not be accepted unless an exception applies. Customers must pay shipping for returns; items shipped back day 1-4 will incur fees.
Does Shop charge a restocking fee?+
It is not publicly stated.
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