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Shoe Palace Return Policy

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Shoe Palace accepts returns within 30 days of purchase. A restocking fee may apply. All 'Regular' items are subject to a $6.99 restocking fee per item. All 'New Release' and 'Limit One Per Customer' items are subject to a $15.00 restocking fee.

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Key facts

Free shippingover $150
Return policy30 days (restocking fee)
Price matchnot stated
Gift cardsno

Questions & answers

How long do I have to return an item to Shoe Palace?+

Shoe Palace accepts returns within 30 days.

Can I return Shoe Palace items after 30 days?+

Shoe Palace's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. All 'Regular' items are subject to a $6.99 restocking fee per item. All 'New Release' and 'Limit One Per Customer' items are subject to a $15.00 restocking fee.

Does Shoe Palace charge a restocking fee?+

Yes, a restocking fee may apply.

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