Shiseido Return Policy
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Shiseido accepts returns within 30 days of purchase. No restocking fee is charged. Gently used products only. No exchanges. All contents of sets/kits required. Empty containers not accepted. Refund to original payment method (eGift card refunds issued as new eGift card). Shipping/handling not refundable.
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Key facts
| Free shipping | —not stated |
| Return policy | ✓30 days |
| Price match | —no |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Shiseido?+
Shiseido accepts returns within 30 days.
Can I return Shiseido items after 30 days?+
Shiseido's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Gently used products only. No exchanges. All contents of sets/kits required. Empty containers not accepted. Refund to original payment method (eGift card refunds issued as new eGift card). Shipping/handling not refundable.
Does Shiseido charge a restocking fee?+
No restocking fee is charged.