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Serena & Lily accepts returns within 60 days of purchase. No restocking fee is charged. Refunds issued minus shipping costs; bedding has a specific 60-day window.
Signup deals
15% off your first full-priced purchase or first order
via email signup · first order
“Get 15% off your first full-priced purchase at Serena & Lily by signing up for their email list”
Free Gift Storewide (minimum Order $250) (applies Only to Purchases of Gift Certificates With a Value of $250 or More)
via email signup · any order
“Free Gift Storewide (minimum Order $250) (applies Only to Purchases of Gift Certificates With a Value of $250 or More) at Serena & Lily w/Code.”
Key facts
| Free shipping | ✓over $3000 |
| Return policy | ✓60 days |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Serena & Lily?+
Serena & Lily accepts returns within 60 days.
Can I return Serena & Lily items after 60 days?+
Serena & Lily's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. Refunds issued minus shipping costs; bedding has a specific 60-day window.
Does Serena & Lily charge a restocking fee?+
No restocking fee is charged.