SelfDecode Return Policy
Verified 25 h ago4.5VUS score
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SelfDecode accepts returns within 30 days of purchase. No restocking fee is charged. SelfDecode DNA kits are non-refundable. If you choose to cancel your plan within 30 days you will not be refunded the cost of the kit.
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Key facts
| Free shipping | ✓Shipping Worldwide |
| Return policy | ✓30 days |
| Price match | —not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to SelfDecode?+
SelfDecode accepts returns within 30 days.
Can I return SelfDecode items after 30 days?+
SelfDecode's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. SelfDecode DNA kits are non-refundable. If you choose to cancel your plan within 30 days you will not be refunded the cost of the kit.
Does SelfDecode charge a restocking fee?+
No restocking fee is charged.