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Satellai accepts returns within 90 days of purchase. No restocking fee is charged. SATELLAI Collar: 90 calendar days; SATELLAI Collar Go: 30 calendar days; Daily Essentials: 30 calendar days. Items must be in original, working, and resalable condition.
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Key facts
| Free shipping | ✓Free Shipping for United States orders via UPS / FedEx Ground & Home |
| Return policy | ✓90 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Satellai?+
Satellai accepts returns within 90 days.
Can I return Satellai items after 90 days?+
Satellai's standard return window is 90 days, so returns after that may not be accepted unless an exception applies. SATELLAI Collar: 90 calendar days; SATELLAI Collar Go: 30 calendar days; Daily Essentials: 30 calendar days. Items must be in original, working, and resalable condition.
Does Satellai charge a restocking fee?+
No restocking fee is charged.