Rootsbyga Return Policy
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Rootsbyga accepts returns within 30 days of purchase. Refunds are limited to the amount paid for the current month’s product. We do not offer refunds on genetic tests. Product inspection must be reported within 7 days of receipt.
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Key facts
| Free shipping | —not stated |
| Return policy | ✓30 days |
| Price match | —not stated |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to Rootsbyga?+
Rootsbyga accepts returns within 30 days.
Can I return Rootsbyga items after 30 days?+
Rootsbyga's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Refunds are limited to the amount paid for the current month’s product. We do not offer refunds on genetic tests. Product inspection must be reported within 7 days of receipt.
Does Rootsbyga charge a restocking fee?+
It is not publicly stated.