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REI Return Policy

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REI accepts returns within 365 days of purchase. No restocking fee is charged. REI Co-op Members can return items within one year; non-members have 90 days. Mail-in returns cost $7.99 for standard items, which is deducted directly from your refund. Oversize items (over 32 lbs) incur a $21.95 deduction.

Signup deals

Earn a $100 REI gift card after your first purchase outside of REI within 60 days from account opening.
via signup signup · Apply for the REI Co-op® Mastercard®.
Apply for the REI Co-op® Mastercard®. Earn a $100 REI gift card after your first purchase outside of REI within 60 days from account opening.

Key facts

Free shippingnot stated
Return policy365 days
Price matchnot stated
Gift cardsnot stated

Questions & answers

How long do I have to return an item to REI?+

REI accepts returns within 365 days.

Can I return REI items after 365 days?+

REI's standard return window is 365 days, so returns after that may not be accepted unless an exception applies. REI Co-op Members can return items within one year; non-members have 90 days. Mail-in returns cost $7.99 for standard items, which is deducted directly from your refund. Oversize items (over 32 lbs) incur a $21.95 deduction.

Does REI charge a restocking fee?+

No restocking fee is charged.

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