REI Return Policy
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REI accepts returns within 365 days of purchase. No restocking fee is charged. REI Co-op Members can return items within one year; non-members have 90 days. Mail-in returns cost $7.99 for standard items, which is deducted directly from your refund. Oversize items (over 32 lbs) incur a $21.95 deduction.
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Key facts
| Free shipping | —not stated |
| Return policy | ✓365 days |
| Price match | —not stated |
| Gift cards | —not stated |
Questions & answers
How long do I have to return an item to REI?+
REI accepts returns within 365 days.
Can I return REI items after 365 days?+
REI's standard return window is 365 days, so returns after that may not be accepted unless an exception applies. REI Co-op Members can return items within one year; non-members have 90 days. Mail-in returns cost $7.99 for standard items, which is deducted directly from your refund. Oversize items (over 32 lbs) incur a $21.95 deduction.
Does REI charge a restocking fee?+
No restocking fee is charged.