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Qalo accepts returns within 30 days of purchase. No restocking fee is charged. Returns and exchanges must be requested within 30 days of delivery. Customized rings, engraved items, patterned bands, QRNT Slim Gift Kits, and QRNT Sizing Kits are final sale.
Key facts
| Free shipping | ✓Add Return Protection at checkout for $1.98 and get free return shipping. Without it, a $7 fee is deducted from your refund. |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Qalo?+
Qalo accepts returns within 30 days.
Can I return Qalo items after 30 days?+
Qalo's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns and exchanges must be requested within 30 days of delivery. Customized rings, engraved items, patterned bands, QRNT Slim Gift Kits, and QRNT Sizing Kits are final sale.
Does Qalo charge a restocking fee?+
No restocking fee is charged.