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Qalo accepts returns within 30 days of purchase. Returns and exchanges must be requested within 30 days of delivery. Exchanges are size-only. Customized rings, engraved items, patterned bands, QRNT Slim Gift Kits, and QRNT Sizing Kits are final sale and cannot be returned.
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Key facts
| Free shipping | ✓Add Return Protection at checkout for $1.98 and get free return shipping. |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Qalo?+
Qalo accepts returns within 30 days.
Can I return Qalo items after 30 days?+
Qalo's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Returns and exchanges must be requested within 30 days of delivery. Exchanges are size-only. Customized rings, engraved items, patterned bands, QRNT Slim Gift Kits, and QRNT Sizing Kits are final sale and cannot be returned.
Does Qalo charge a restocking fee?+
It is not publicly stated.
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