purple Return Policy
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purple accepts returns within 100 days of purchase. No restocking fee is charged. 100-day return window for mattresses; 21-day minimum sleep requirement before return eligible; full refund of product price less transportation charges, discounts, and interest. 30-day return window for pillows, seat cushions, and bedding (customer pays return shipping for bedding). No returns on bed frames or Squishy/Freeform Extra Fill.
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Key facts
| Free shipping | ✓Free shipping on mattresses; complimentary white-glove or in-home setup delivery available for select mattresses |
| Return policy | ✓100 days |
| Price match | ✓yes |
| Gift cards | —no |
Questions & answers
How long do I have to return an item to purple?+
purple accepts returns within 100 days.
Can I return purple items after 100 days?+
purple's standard return window is 100 days, so returns after that may not be accepted unless an exception applies. 100-day return window for mattresses; 21-day minimum sleep requirement before return eligible; full refund of product price less transportation charges, discounts, and interest. 30-day return window for pillows, seat cushions, and bedding (customer pays return shipping for bedding). No returns on bed frames or Squishy/Freeform Extra Fill.
Does purple charge a restocking fee?+
No restocking fee is charged.