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Puredown accepts returns within 30 days of purchase. No restocking fee is charged. Standard Return & Refund Policy: We gladly accept returns and exchanges within 30 days of purchase for most products. Special Policy for Down-Filled Silk Comforters: can only be returned for quality concerns; size exchanges available within 30 days. Risk-Free trial period: customers may return the products for any reason without incurring any return costs during a 30-Night Risk-Free trial.
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Key facts
| Free shipping | ✓Free shipping and returns on all U.S. orders |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Puredown?+
Puredown accepts returns within 30 days.
Can I return Puredown items after 30 days?+
Puredown's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Standard Return & Refund Policy: We gladly accept returns and exchanges within 30 days of purchase for most products. Special Policy for Down-Filled Silk Comforters: can only be returned for quality concerns; size exchanges available within 30 days. Risk-Free trial period: customers may return the products for any reason without incurring any return costs during a 30-Night Risk-Free trial.
Does Puredown charge a restocking fee?+
No restocking fee is charged.