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Phoeniciaessence accepts returns within 7 days of purchase. A restocking fee may apply. Restocking fee of up to 10% may apply.
Signup deals
Subscribe and enjoy 10% off plus free shipping. Your favorite fragrances will be automatically reordered on a schedule you choose. You can easily change the scent or adjust the shipping date for any upcoming order, and you're free to pause or cancel anytime.
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“Subscribe and enjoy 10% off plus free shipping. Your favorite fragrances will be automatically reordered on a schedule you choose. You can easily change the scent or adjust the shipping date for any upcoming order, and you're free to pause or cancel anytime.”
Key facts
| Free shipping | ✓over $100 |
| Return policy | ✓7 days (restocking fee) |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Phoeniciaessence?+
Phoeniciaessence accepts returns within 7 days.
Can I return Phoeniciaessence items after 7 days?+
Phoeniciaessence's standard return window is 7 days, so returns after that may not be accepted unless an exception applies. Restocking fee of up to 10% may apply.
Does Phoeniciaessence charge a restocking fee?+
Yes, a restocking fee may apply.
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