We may earn a commission if you buy after clicking - at no cost to you. How this works
Petsmart accepts returns within 60 days of purchase. A return shipping fee will be deducted from your refund. Damaged or defective items must be reported within 30 days.
Signup deals
Free shipping on orders over $49
via account signup · any order · Sign up via the PetSmart Treats Rewards page.
“free shipping on orders over $49. Sign up via the PetSmart Treats Rewards page.”
35% off your first scheduled delivery
via account signup · first order · Must be signed in to your Treats Rewards account to receive.
“Get 35% off your first scheduled delivery and 5% off recurring orders.”
40% off on their first order
via account signup · first order
“New Autoship subscribers save 40% on their first order, up to a maximum of $10 off.”
Key facts
| Free shipping | ✓over $49 |
| Return policy | ✓60 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Petsmart?+
Petsmart accepts returns within 60 days.
Can I return Petsmart items after 60 days?+
Petsmart's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. A return shipping fee will be deducted from your refund. Damaged or defective items must be reported within 30 days.
Does Petsmart charge a restocking fee?+
It is not publicly stated.