Patiohq Return Policy

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Patiohq accepts returns within 21 days of purchase. A restocking fee may apply. All return and replacements requests should be made within 7 days of the order delivery. Standard Cushions and General Returns (furniture, fire tables, umbrellas) have a 21 day window. A 10% restocking fee applies to standard items. Custom cushions/fabrics are not eligible for returns or refunds.

Key facts

Free shippingover $149
Return policy21 days (restocking fee)
Price match-not stated
Gift cards-not stated

Questions & answers

How long do I have to return an item to Patiohq?+

Patiohq accepts returns within 21 days.

Can I return Patiohq items after 21 days?+

Patiohq's standard return window is 21 days, so returns after that may not be accepted unless an exception applies. All return and replacements requests should be made within 7 days of the order delivery. Standard Cushions and General Returns (furniture, fire tables, umbrellas) have a 21 day window. A 10% restocking fee applies to standard items. Custom cushions/fabrics are not eligible for returns or refunds.

Does Patiohq charge a restocking fee?+

Yes, a restocking fee may apply.

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