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Parachute accepts returns within 60 days of purchase. No restocking fee is charged. Flat rate $8 mail-in and Happy Return Bar fee within 60 days applies to all products except mattresses, furniture, and final sale items. Free returns for eligible items returned in a Parachute store and for eligible items returned for store credit. Mattress returns offer a free 100-night trial.
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Key facts
| Free shipping | ✓Free Shipping on Every Order |
| Return policy | ✓60 days |
| Price match | -not stated |
| Gift cards | ✓available |
Questions & answers
How long do I have to return an item to Parachute?+
Parachute accepts returns within 60 days.
Can I return Parachute items after 60 days?+
Parachute's standard return window is 60 days, so returns after that may not be accepted unless an exception applies. Flat rate $8 mail-in and Happy Return Bar fee within 60 days applies to all products except mattresses, furniture, and final sale items. Free returns for eligible items returned in a Parachute store and for eligible items returned for store credit. Mattress returns offer a free 100-night trial.
Does Parachute charge a restocking fee?+
No restocking fee is charged.
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