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Ourbasket accepts returns within 30 days of purchase. We do not offer free returns/exchanges, all prepaid label costs will be deducted from your refund or you may purchase your own label at your nearest USPS/UPS office. Shipping fees are non-refundable. Items must be in the same condition that you received it, unopened and undamaged, in its original packaging.
Key facts
| Free shipping | ✓over $75 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | -not stated |
Questions & answers
How long do I have to return an item to Ourbasket?+
Ourbasket accepts returns within 30 days.
Can I return Ourbasket items after 30 days?+
Ourbasket's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. We do not offer free returns/exchanges, all prepaid label costs will be deducted from your refund or you may purchase your own label at your nearest USPS/UPS office. Shipping fees are non-refundable. Items must be in the same condition that you received it, unopened and undamaged, in its original packaging.
Does Ourbasket charge a restocking fee?+
It is not publicly stated.