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Orolay accepts returns within 30 days of purchase. Flat return shipping fee of $8 for up to 2 items (deducted from refund). Additional $8 per 2 additional items. No restocking fee mentioned as a separate charge, but shipping fee applies. International orders are final sale.
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Key facts
| Free shipping | ✓over $49 |
| Return policy | ✓30 days |
| Price match | -not stated |
| Gift cards | ✓available |
Live from their store
- Puff-O® Kid Long Down Jacket$199.00
- Puff-O® Men Mid-Length Down Puffer Jacket$260.00
- Puff-O® Men Down Puffer Vest$199.00
- Puff-O® Men Long Down Puffer Jacket$275.00
- Unisex Knit Cuffed Beanie$29.00
- BarnForm Long Lightweight Trench Jacket$159.00
Questions & answers
How long do I have to return an item to Orolay?+
Orolay accepts returns within 30 days.
Can I return Orolay items after 30 days?+
Orolay's standard return window is 30 days, so returns after that may not be accepted unless an exception applies. Flat return shipping fee of $8 for up to 2 items (deducted from refund). Additional $8 per 2 additional items. No restocking fee mentioned as a separate charge, but shipping fee applies. International orders are final sale.
Does Orolay charge a restocking fee?+
It is not publicly stated.
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